Reports directly to Director of Client Services

Responsible for providing direct services to individuals referred MO DVR job development services and/or DHSS-ABI/Wounded Warrior programming.

Essential Job Duties:

A. Job Development/ Return to Work duties:

• Creates resumes for clients receiving vocational services
• Submits online job applications for clients receiving vocational services
• Research current job openings for vocational services clients
• Contacts potential employers on behalf of vocational clients
• Participates in initial and quarterly treatment planning and plan review meetings for clients receiving services.
• Creates and updates job development plans
• Writes monthly job development progress notes and retention reports
• Creates and updates placement notifications and retention plans
• Submits monthly reports to Director of Client Services as required
• Supports clients on job sites as needed for employment success
• Determines intervention strategies for clients on the job and implements intervention plan
• Transports clients to interviews and job-related appointments
• Advocates for clients with employers
• Maintains satisfactory relationships with referral sources, clients, community partners, family members, and other stakeholders to ensure delivery of quality services to clients, other duties as needed and assigned.
• Establishes and maintains relationships in the business community to promote and support vocational goals of clients.
• Assess clients’ work skills by observing skills and barriers at simulated sites, authentic work sites, and in therapy.
• Assist return-to-work clients in managing disability benefits, leave of absence, accommodations, and return-to-work arrangements.
• Provide emergency interventions when circumstances dictate
• Other duties as assigned

B. Case Management job duties:

• Develops treatment/service plans that meet the needs of clients as well as the criteria defined by referral sources.
• Implements treatment plans and job development plans for all clients.
• Provides direct services to clients as defined in contracts and treatment/service plans
• Recommend changes to treatment plans
• Completes monthly billing reports and progress notes as required by state contracts
• Maintains satisfactory relationships with referral sources, clients, community partners, family members, and other stakeholders to ensure delivery of quality services to clients, other duties as needed and assigned.
• Participates in group educational presentations or outings as schedule permits
• Supervise or coach clients on job sites or volunteer work sites
• Assess clients’ work skills by observing work skills and barriers at simulated sites and authentic work sites.
• Provide emergency interventions when circumstances dictate
• Other duties as assigned

Administrative job duties:

• Follows the direction and policies of the BIFSTL Board of Directors.
• Collaborates with BIFSTL leadership and staff on all matters related to client services
• Participates in initial and quarterly treatment planning and plan review meetings for clients receiving services.
• Completes routine trainings and certifications as required for position such as CPR, First Aid Other duties as assigned

Qualifications:

• Bachelor’s Degree in Psychology, Social Work, Education, Special Education, Speech Therapy, Communication Disorders, or another related field. OR
• Associate degree in Education, Human Services, Social Work, or related field plus 12 months experience providing direct services or care to people with disabilities.

Skills and Knowledge:

• Basic understanding of services for people with disabilities.
• Basic understanding of brain injury, its causes, and common barriers.
• Strong understanding of disability rights and advocacy including ADA.
• Strong written and verbal communication skills
• Ability to work with professionals in multiple disciplines for the success of individuals with brain injury.
• Strong computer skills including email, document creation, and database.
• Advanced problem-solving and ability to act with urgency during crisis situations.
• Ability to encourage, calm, comfort, redirect, and motivate clients to reach their independent living and employment goals.

Other Requirements:

• This position requires travel by car to various locations throughout the day, 60 miles round trip possible.
• This position requires one to transport clients in personal vehicle to appointments, community activities, job sites, or other events.
• Assist clients with all manner of tasks, not including personal hygiene or toileting.
• Must obtain MO Class E Driver’s License endorsement within 60 days of hire for the purpose of transporting clients in personal vehicle.
• Must present proof of current automobile liability insurance.
• This position requires infrequent travel of 100 miles or more for meetings or conferences.
• Must be able to pass MO EDL and Family Care Safety Registry.
• Must achieve First Aid and CPR certification within the first 60 days of employment and maintain certification throughout employment.

Employee classification and schedule:

• The MO DVR Job Developer and DHSS Case Manager position is a non-exempt, full-time position. Due to the nature of the job duties, work schedule may include evening, late evening, early morning, or weekends.